Frequently Asked Questions

Everything you need to know about our natural-origin hair care and beauty solutions.

Are Naturtint products safe for sensitive scalps?

Yes, our formulas are enriched with plant-based ingredients and are dermatologically tested to be gentle on sensitive skin while providing vibrant color.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout.

Can I return a product if I am not satisfied?

We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, please contact our support team to initiate a return or exchange.

Are your hair colors vegan and cruelty-free?

Absolutely. Naturtint is proud to be certified cruelty-free and our permanent hair color range is 100% vegan.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

How do I choose the right shade for my hair?

We recommend choosing a shade within two levels of your natural color. You can also use our online 'Shade Finder' tool for a personalized recommendation.